Privacy Policy

This Privacy Policy applies to personal information collected through our Website, email communications, and other interactions you have with us. It does not apply to third-party websites or services that may be linked to or accessible from our Website. If you leave our Website, we are not responsible for the data collection practices of those third parties.

We collect only the information necessary to provide you with our products and services:

Information you provide voluntarily:

• Company name and business address

• Contact person’s name, title, and contact information (email, phone number)

• Information provided through inquiry forms, emails, or phone calls

• Product specifications and requirements for quotations or orders

• Any other information you choose to share with us

Information collected automatically when you visit our Website:

• Internet Protocol (IP) address

• The web page from which you entered our Website

• Browser type and operating system

• Pages visited and time spent on each page

• Access times and referral information

We do not collect sensitive personal information (such as ID numbers, biometric data, or financial account information) through our Website.

We use your personal information for the following purposes:

• To respond to your inquiries and provide quotations

• To process orders and fulfill product deliveries

• To provide customer support and after-sales service

• To send you product updates, catalogs, and relevant industry information (you may opt out at any time)

• To improve our Website, products, and services

• To comply with applicable laws and regulations

We process your personal information based on:

• Your consent (when you voluntarily provide information through our Website or contact us)

• Performance of a contract (when you request a quotation or place an order)

• Our legitimate business interests (to improve our services and communicate with customers)

• Compliance with legal obligations

Our Website uses cookies and similar technologies to enhance your browsing experience and analyze Website usage. You can configure your browser to reject cookies, though this may affect the functionality of certain Website features.

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may engage third-party service providers (such as shipping carriers, IT service providers, and payment processors) to assist us in operating our business. These providers are contractually obligated to protect your information and may only use it for the purposes we specify.

• Legal Compliance: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed 100% secure.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to provide you with services, to comply with legal obligations, and to resolve disputes. When information is no longer needed, we will securely delete or anonymize it.

Under the Personal Information Protection Law of the People‘s Republic of China, you have the following rights regarding your personal information:

• Right to access your personal information

• Right to correct inaccurate or incomplete information

• Right to delete your personal information under certain circumstances

• Right to withdraw consent at any time (withdrawal does not affect the lawfulness of processing based on consent before withdrawal)

• Right to request a copy of your personal information

• Right to restrict or object to certain types of processing

To exercise these rights, please contact us using the information provided below.

If you are located outside of China, your personal information may be transferred to and processed in China. We take appropriate measures to ensure that such transfers comply with applicable data protection laws.

Our Website and services are not intended for children under the age of 14. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. The most current version will be posted on our Website with the “Last Updated” date. Material changes will be notified through our Website or via email.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: info@venturehose.com